Job Description


Performs manual work, receiving, loading, and unloading customers’ goods and materials in the cross dock. Verifies and maintains the integrity of goods and materials.


  • Engages in daily activities of receiving, , labeling, storing, and moving customers’ goods and materials within the cross dock.
  • Inspects goods and materials from customer shipments against bill of lading to ensure they arrived complete and free of damage or evidence of tampering. Takes pictures when required.
  • Loads and unloads goods using forklift, pallet jack, or similar material handling equipment. Performs inspections of trailers prior to loading; reports any unsafe conditions to Team Lead.
  • Reviews and processes shipping or receiving orders and requests; maintains appropriate paperwork, such as bills of lading, air waybills, packing lists, etc.
  • Follows safety requirements and completes safety forms and checklists; inspects and utilizes safety equipment, including dock safety equipment, trailer jack, chocks, glad hand locks.
  • Operates computer and office equipment to maintain a variety of records, files, and reports. . Performs inventory control, using inventory software.
  • Suggests and documents process improvement ideas; refers to established procedures pertinent to ISO 2015.
  • Supports other members, customers, and follows supervisory instructions and established processes and procedures.
  • Maintains safe and clean work environment; audits 5s guidelines and complies with procedures, rules, and regulations.
  • Assists in providing necessary security within the cross dock; reports unusual, unacceptable, improper, or illegal activities if such occur.
  • Performs other related duties as required.


  • High school diploma or equivalent required
  • One (1) year general warehouse or cross dock experience required


  • Must be able to communicate professionally, clearly and concisely, orally and in writing.
  • Must have or be able to immediately obtain an approved certification for driving forklift trucks.
  • Basic knowledge in G-Suite software
  • High level of accuracy and attention to detail.
  • Commitment to helping others fulfilling their roles while maintaining a positive environment.